Salesforce acquires Assistly

Sep 21 2011 Posted in Ventures by Sayula Kirby This post has View Comments

The ubiquity of Facebook, Twitter (soon possibly Google+) is having a dramatic impact on how businesses engage with customers.
Today businesses must not only continue to be on top of customer interactions across traditional channels (phone, email, chat, forums, etc) but must now also carefully monitor and react to developments about their products and services across Read more

Basecamp for the Next Social Revolution?

Sep 08 2011 Posted in Seed by Saul Klein This post has View Comments

Just a short note to offer big congratulations to the amazing team at The Gifts Project on their acquisition by eBay.
We’ve had a relatively short relationship since we were lucky enough to have been introduced 12 months ago by Yossi Vardi in Tel Aviv, but it’s been an absolute pleasure and privilege to work with Read more

The Ozon.ru story

Sep 08 2011 Posted in Growth, Ventures by Giuseppe This post has View Comments

OZON’s announcement of the largest ever investment in a Russian eCommerce company marks a fantastic achievement for the whole team, and all of us here at Index are very proud to be playing a small role in this remarkable story.
Our initial investment thesis, developed early in 2007 when we first met Bernard, was (deceptively?) straightforward: Read more

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